14 April 2023
The following has been brought to our attention. Scammers set up a fake Facebook page as a copy of another credit union with a similar name.
They use this to reply directly to comments by members on the credit union's real Facebook page.
In this case telling them they have won a draw the credit union are promoting. Their reply has a link to a fake website pretending to be the credit union and asking them to click a link and provide registration details. It's elaborate but does not involve hacking the credit union website or Facebook page.
The credit union in question reported it to Facebook, and temporarily closed off the credit union's own Facebook page.
The problem with this scam is that the credit union only knew it happened when a member forwarded the message they got to a member of staff.
It's hard to see even as the Facebook Administrator, you need to change your 'read comments' setting from 'Most Relevant' to 'All Comments' to see the fake replies.